Delivery is charged on a per item basis. If you are purchasing multiple products in one transaction you will only be charged one delivery rate. This rate will be calculated on our checkout page. Parcels will be packaged separately where possible to reduce the chance of damage.
Outdoor Living delivers to all of Ireland and the UK. We can ship certain products to other countries in the EU. Please call us for more information on deliveries outside Ireland and UK. The delivery charge to the U.K and the E.U varies, please call to have delivery rates priced up by one of our sales agents.
We aim to deliver within a few working days if the item is in stock. If for any unforeseen reason an item is out of stock we will call you with similar product options or a revised expected delivery date, or to arrange a refund if necessary. Certain items are drop-shipped directly from the manufacturer. If this is the case for your order, you will be informed before delivery.
If you require a specific delivery date please let the sales agent know at the time of purchase. Please note that during peak periods delivery times may take longer. This is outside of our control.
Deliveries of most large items to Co. Dublin, Co. Meath, Co. Kildare & Co. Wicklow will be done by Outdoor Living drivers. Delivery of smaller items to these areas will be done by Fastway or An Post. Deliveries of large items to the rest of Ireland and the UK will be done by Independent Express Cargo couriers. Your delivery method will be confirmed via email or phone before delivery.
When using Independent couriers there can be restrictions on delivery times and we cannot always guarantee delivery on the day given although we will strive to make every effort to do so. Please note that Independent couriers will drop deliveries to your door and it is up to you to take in and dispose of all packaging yourself.
Please advise us if there is limited access to property as this will affect delivery times and delivery may not be possible in some cases of limited access.